PRIVACY POLICY
Last updated: 09 Feb 2026
This Privacy Policy explains how Fidelity Father collects, uses, discloses, and protects personal data in accordance with applicable laws. It outlines our data handling practices, safeguards, and the rights available to individuals whose personal data we process.
1. PURPOSE AND SCOPE
This Privacy Policy sets out how Fidelity Father collects, uses, discloses, stores, and protects personal data in the course of operating its website and providing advisory, analytical, and mediation-related services.
This Privacy Policy applies to all individuals whose personal data is processed by Fidelity Father, including but not limited to website visitors, clients, prospective clients, and any other individuals who interact with Fidelity Father through any medium, whether online or offline. Personal data is collected and processed only for purposes that are reasonable and necessary in connection with Fidelity Father’s services, operations, and legal obligations.
Fidelity Father handles personal data in accordance with applicable data protection laws, including the Personal Data Protection Act 2012 of Singapore (“PDPA”), where applicable.
This Privacy Policy applies to personal data collected through:
a. The Fidelity Father website
b. Electronic communications, including email, messaging platforms, and video calls
c. In-person meetings and consultations
d. Documents, materials, or information voluntarily provided by clients or third parties acting on their behalf
This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from Fidelity Father’s website or communications. Fidelity Father does not control and is not responsible for the privacy practices of such third parties.
By accessing the website, contacting Fidelity Father, or engaging any service, individuals acknowledge that they have read and understood this Privacy Policy and consent to the collection, use, and disclosure of personal data as described herein.
2.0 TYPES OF PERSONAL DATA COLLECTED
Fidelity Father may collect, use, and process personal data that is reasonably necessary for the provision of its services, operation of its website, and compliance with applicable laws.
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2.1 CATEGORIES OF PERSONAL DATA
Personal data collected may include, but is not limited to, the following categories:
a. Identity Information
Such as name, aliases, date of birth, gender, nationality, marital status, and identification details voluntarily provided by the individual.
b. Contact Information
Such as telephone numbers, email addresses, mailing addresses, and other contact details provided for communication purposes.
c. Relationship and Personal Context Information
Such as relationship status, concerns, circumstances, communications, timelines, and narratives voluntarily disclosed by clients in connection with advisory or mediation services.
d. Documents and Materials Provided by Clients
Including messages, emails, images, screenshots, statements, records, or other materials lawfully obtained and voluntarily submitted by clients for review or analysis.
e. Payment and Transaction Information
Such as billing details, payment confirmations, and transaction records, excluding full payment card details where third-party payment processors are used.
f. Technical and Usage Information
Such as IP address, browser type, device information, access times, and website interaction data collected through standard website technologies.
g. Communication Records
Records of correspondence and interactions with Fidelity Father, including emails, messages, call notes, and meeting summaries.
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2.2 SENSITIVE PERSONAL DATA
Fidelity Father does not intentionally seek to collect sensitive personal data unless it is voluntarily provided by the client and reasonably necessary for the agreed scope of services. Clients are advised to disclose only information they deem necessary.
2.3 THIRD-PARTY INFORMATION
Where a client provides personal data relating to third parties, the client represents and warrants that:
a. The data has been lawfully obtained
b. The client has the right and authority to disclose such data
c. Disclosure does not breach any legal, contractual, or privacy obligations
Fidelity Father does not independently verify third-party consent and relies on the client’s representations.
2.4 NO OBLIGATION TO PROVIDE DATA
Individuals are not obligated to provide personal data. However, failure to provide required information may limit Fidelity Father’s ability to provide certain services or respond to inquiries.
3.0 PURPOSES OF DATA COLLECTION, USE, AND DISCLOSURE
Fidelity Father collects, uses, and discloses personal data only for purposes that are reasonable, appropriate, and necessary in connection with the provision of its services, operation of its website, and compliance with applicable laws.
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3.1 PRIMARY PURPOSES
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Personal data may be collected, used, or disclosed for the following primary purposes:
a. To assess inquiries, determine service suitability, and respond to requests
b. To provide advisory, analytical, and mediation-related services
c. To review, analyse, and organise client-provided information and materials
d. To develop findings, action plans, and guidance frameworks
e. To facilitate consensual mediation or structured discussions where applicable
f. To communicate with clients regarding appointments, services, fees, and updates
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3.2 OPERATIONAL AND ADMINISTRATIVE PURPOSES
Personal data may also be used or disclosed for operational purposes, including:
a. Internal record-keeping and case management
b. Billing, payment processing, and accounting
c. Service quality assurance and internal training
d. Website administration, security monitoring, and technical troubleshooting
e. Compliance with legal, regulatory, and professional obligations
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3.3 LEGAL AND REGULATORY PURPOSES
Fidelity Father may collect, use, or disclose personal data where necessary to:
a. Comply with applicable laws, regulations, or legal processes
b. Respond to lawful requests from courts, regulators, or authorities
c. Protect the rights, property, or safety of Fidelity Father, clients, or others
d. Enforce contractual rights and Terms of Use
3.4 DISCLOSURE LIMITATIONS
Personal data will not be disclosed to third parties except where:
a. Required by law or legal process
b. Necessary to prevent imminent harm or unlawful activity
c. Explicitly authorised by the individual
d. Necessary for service delivery, subject to confidentiality and lawful processing
Fidelity Father does not sell, rent, or trade personal data for commercial purposes.
3.5 PURPOSE LIMITATION
Personal data shall not be used or disclosed for purposes other than those stated above unless:
a. Consent is obtained
b. Such use is permitted or required by law
4.0 CONSENT AND WITHDRAWAL OF CONSENT
4.1 CONSENT
By accessing the Fidelity Father website, contacting Fidelity Father, or engaging any service, individuals are deemed to have consented to the collection, use, and disclosure of their personal data for the purposes set out in this Privacy Policy, unless otherwise stated.
Consent may be given expressly or deemed through voluntary provision of personal data, communications, submissions of documents or materials, or continued engagement with Fidelity Father’s services.
Where required by law, Fidelity Father will obtain express consent prior to collecting, using, or disclosing personal data.
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4.2 VOLUNTARY DISCLOSURE
Individuals acknowledge that disclosure of personal data is voluntary. By providing personal data, individuals represent and warrant that:
a. The data is lawfully obtained
b. The individual has the authority to disclose such data
c. Disclosure does not breach any legal or contractual obligation
Fidelity Father relies on such representations in good faith.
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4.3 WITHDRAWAL OF CONSENT
Individuals may withdraw consent for the collection, use, or disclosure of their personal data by providing reasonable written notice to Fidelity Father.
Upon receipt of a withdrawal request, Fidelity Father will inform the individual of the likely consequences of such withdrawal, including any impact on the provision of services.
4.4 EFFECT OF WITHDRAWAL
Withdrawal of consent may result in Fidelity Father being unable to continue providing certain services, respond to inquiries, or fulfil contractual or legal obligations. Fidelity Father shall not be liable for any loss, consequence, or outcome arising from the withdrawal of consent.
4.5 EXCEPTIONS
Notwithstanding withdrawal of consent, Fidelity Father may continue to collect, use, or disclose personal data where permitted or required by applicable law, including for legal, regulatory, or dispute resolution purposes.
5.0 ACCURACY OF PERSONAL DATA
5.1 CLIENT RESPONSIBILITY FOR ACCURACY
Fidelity Father takes reasonable steps to ensure that personal data collected and used is accurate and complete to the extent necessary for the purposes of service delivery.
However, individuals acknowledge and agree that they are primarily responsible for ensuring that any personal data they provide to Fidelity Father is accurate, complete, current, and not misleading.
5.2 RELIANCE ON PROVIDED INFORMATION
Fidelity Father relies on personal data and materials as provided by individuals and does not independently verify the accuracy, authenticity, or completeness of such data unless expressly agreed in writing.
Any guidance, analysis, findings, or facilitation provided is based on the information available at the time and may be affected by inaccuracies, omissions, or subsequent changes.
5.3 UPDATES AND CORRECTIONS
Individuals are encouraged to promptly notify Fidelity Father of any changes or corrections to their personal data to ensure continued accuracy. Failure to provide updated or corrected information may affect the quality, relevance, or feasibility of services provided.
5.4 LIMITATION OF RESPONSIBILITY
Fidelity Father shall not be responsible or liable for any loss, damage, or consequence arising from inaccurate, incomplete, outdated, or misleading personal data supplied by individuals or third parties on their behalf.
6.0 DATA PROTECTION AND SECURITY MEASURES
6.1 REASONABLE SECURITY ARRANGEMENTS
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Fidelity Father implements reasonable administrative, technical, and organisational measures to protect personal data in its possession or control against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
Such measures may include, where appropriate:
a. Restricted access to personal data on a need-to-know basis
b. Use of secure devices, passwords, and access controls c. Secure handling of physical and electronic records
d. Internal practices designed to limit unauthorised disclosure
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6.2 NO ABSOLUTE SECURITY GUARANTEE
While reasonable steps are taken to safeguard personal data, individuals acknowledge that no data transmission, storage, or security system can be guaranteed to be completely secure.
Fidelity Father does not warrant or guarantee the absolute security of personal data and shall not be liable for unauthorised access, loss, or disclosure arising from circumstances beyond its reasonable control.
6.3 ELECTRONIC COMMUNICATION RISKS
Individuals acknowledge that communications conducted via email, messaging platforms, video conferencing, cloud services, or other electronic means may carry inherent security risks. By engaging Fidelity Father, individuals consent to the use of such communication methods and accept the associated risks.
6.4 DATA BREACH RESPONSE
In the event of a data breach involving personal data under its control, Fidelity Father will take reasonable steps to assess the incident and respond in accordance with applicable legal and regulatory requirements. Where required by law, Fidelity Father will notify affected individuals and relevant authorities.
6.5 CLIENT RESPONSIBILITY
Individuals are responsible for safeguarding their own devices, accounts, passwords, and communication channels used to interact with Fidelity Father. Fidelity Father shall not be responsible for security breaches arising from client-side vulnerabilities or third-party platforms outside its control.​​
7.0 DATA RETENTION AND DELETION
7.1 RETENTION PERIOD
Fidelity Father retains personal data only for as long as is reasonably necessary to fulfil the purposes for which the data was collected, including service delivery, record-keeping, compliance with legal or regulatory obligations, and dispute resolution.
Retention periods may vary depending on the nature of the data, the scope of services provided, and applicable legal requirements.
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7.2 LEGAL AND OPERATIONAL RETENTION
Notwithstanding service completion or termination, Fidelity Father may retain personal data where:
a. Required by law, regulation, or court order
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b. Necessary for accounting, audit, or compliance purposes
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c. Required to establish, exercise, or defend legal rights d. Necessary to resolve disputes or enforce agreements
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7.3 DELETION AND ANONYMISATION
When personal data is no longer required for the purposes described above, Fidelity Father will take reasonable steps to delete, destroy, or anonymise such data in a manner that prevents unauthorised access or reconstruction.
Deletion may occur through secure electronic deletion or physical destruction of records, as appropriate.
7.4 NO IMMEDIATE DELETION OBLIGATION
Individuals acknowledge that Fidelity Father is not obligated to immediately delete personal data upon request if retention is required or permitted by law, or reasonably necessary for legitimate business or legal purposes.
7.5 CLIENT COPIES
Clients remain responsible for managing and retaining copies of any documents or materials they provide. Fidelity Father shall not be liable for the loss or deletion of client-held copies.
8.0 DISCLOSURE TO THIRD PARTIES
8.1 LIMITED DISCLOSURE PRINCIPLE
Fidelity Father does not disclose personal data to third parties except where such disclosure is necessary, lawful, and consistent with the purposes set out in this Privacy Policy.
Personal data is disclosed on a need-to-know basis only, and reasonable steps are taken to ensure that any disclosure is appropriate and proportionate.
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8.2 PERMITTED DISCLOSURES
Personal data may be disclosed to third parties in the following circumstances:
a. Where disclosure is required or permitted by applicable law, regulation, court order, or lawful request by a competent authority
b. Where disclosure is necessary to prevent imminent harm, unlawful activity, or serious risk to any individual
c. Where the individual has provided explicit consent to such disclosure
d. Where disclosure is reasonably necessary for service delivery, administrative operations, or dispute resolution
8.3 SERVICE PROVIDERS AND PROFESSIONAL ADVISERS
Fidelity Father may disclose personal data to third-party service providers or professional advisers strictly for purposes related to operations or compliance, including but not limited to:
a. Payment processors
b. IT or communication service providers
c. Accounting, audit, or legal advisers
Such third parties are engaged subject to confidentiality obligations or professional duties where applicable.
8.4 NO SALE OR COMMERCIAL EXPLOITATION
Fidelity Father does not sell, rent, trade, or commercially exploit personal data. Personal data is not disclosed to third parties for marketing, advertising, or unrelated commercial purposes.
8.5 THIRD-PARTY RESPONSIBILITY
Fidelity Father is not responsible for the data protection practices, acts, or omissions of third parties who independently receive personal data, including where disclosure is authorised by the individual or required by law.
Any contractual relationship entered into between an individual and a third party is independent of Fidelity Father.
9.0 CROSS-BORDER TRANSFERS OF PERSONAL DATA
9.1 CROSS-BORDER DISCLOSURE
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Fidelity Father may transfer personal data outside of Singapore where such transfer is necessary for service delivery, operational requirements, or legal purposes, and where permitted under applicable data protection laws.
Such transfers may occur where:
a. Clients are located outside Singapore
b. Communication, storage, or service providers operate outside Singapore
c. Legal, regulatory, or administrative processes require overseas handling
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9.2 PDPA COMPLIANCE
Where personal data is transferred outside Singapore, Fidelity Father will take reasonable steps to ensure that the recipient of the personal data is bound by legally enforceable obligations to provide a standard of protection comparable to that required under the PDPA.
This may include contractual clauses, confidentiality obligations, or reliance on professional duties or regulatory safeguards.
9.3 CLIENT ACKNOWLEDGEMENT
Individuals acknowledge and accept that:
a. Cross-border transfers may involve jurisdictions with different data protection standards
b. Absolute equivalence of data protection cannot always be guaranteed
c. Such transfers are undertaken only where reasonably necessary
By engaging Fidelity Father’s services, individuals consent to such cross-border transfers in accordance with this Privacy Policy.
9.4 LIMITATION OF RESPONSIBILITY
Fidelity Father shall not be responsible for unauthorised access, loss, or misuse of personal data occurring outside Singapore where reasonable safeguards have been implemented and the transfer was lawfully conducted.
10.0 ACCESS AND CORRECTION REQUESTS
10.1 RIGHT OF ACCESS
Individuals may request access to personal data in Fidelity Father’s possession or control, as well as information about how such personal data has been used or disclosed, in accordance with applicable data protection laws.
Access requests must be submitted in writing and may be subject to:
a. Verification of the requester’s identity
b. Reasonable administrative requirements
c. Applicable fees permitted under law
Fidelity Father reserves the right to refuse or limit access where permitted or required by law.
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10.2 RIGHT OF CORRECTION
Individuals may request correction of personal data that is inaccurate or incomplete by submitting a written request with sufficient details to enable verification and correction.
Where a correction request is accepted, Fidelity Father will take reasonable steps to correct the data as soon as practicable and, where required by law, notify other organisations to which the corrected data was disclosed.
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10.3 EXCEPTIONS AND LIMITATIONS
Access or correction requests may be refused or restricted where:
a. Disclosure would reveal personal data about another individual
b. Disclosure would compromise confidentiality obligations or legal privilege
c. Disclosure is prohibited or restricted by law
d. The request is frivolous, vexatious, or unreasonable
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10.4 RESPONSE TIME
Fidelity Father will respond to access or correction requests within a reasonable timeframe, subject to the complexity of the request and applicable legal requirements.
10.5 NO LIABILITY
Fidelity Father shall not be liable for any loss, damage, or consequence arising from the refusal, limitation, or delay in responding to access or correction requests where such refusal, limitation, or delay is permitted by law.
11.0 COOKIES AND WEBSITE TECHNOLOGIES
11.1 USE OF COOKIES
The Fidelity Father website may use cookies and similar technologies to enhance functionality, improve user experience, analyse website usage, and support security measures.
Cookies are small data files stored on a user’s device that enable the website to recognise the device and remember certain information.
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11.2 TYPES OF COOKIES
Cookies and similar technologies used may include, but are not limited to:
a. Essential Cookies Required for the operation, security, and basic functionality of the website.
b. Performance and Analytics Cookies Used to collect aggregated and anonymised information about website usage, traffic patterns, and interactions for analytical and improvement purposes.
c. Functional Cookies Used to remember user preferences and settings to enhance usability.
Fidelity Father does not use cookies to collect personal data for advertising or behavioural profiling purposes.
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11.3 COOKIE MANAGEMENT
Users may control or disable cookies through their browser settings. However, disabling cookies may affect the functionality, performance, or accessibility of certain features of the website.
By continuing to access or use the website without disabling cookies, users are deemed to have consented to the use of cookies in accordance with this Privacy Policy.
11.4 THIRD-PARTY TECHNOLOGIES
The website may utilise third-party tools or services for analytics, hosting, or technical functionality.
Fidelity Father does not control the operation of such third-party technologies and is not responsible for their data collection or privacy practices.
Users are encouraged to review the privacy policies of relevant third-party service providers.
11.5 NO GUARANTEE OF TECHNOLOGY PERFORMANCE
Fidelity Father does not guarantee uninterrupted or error-free operation of the website or associated technologies and shall not be liable for any loss or damage arising from technical issues, system downtime, or technology failures.
12.0 THIRD-PARTY WEBSITES AND SERVICES
The Fidelity Father website or communications may contain links to third-party websites, platforms, tools, or services for informational or convenience purposes only.
Fidelity Father does not own, operate, control, or endorse any third-party websites or services and is not responsible for their content, availability, security, or privacy practices.
Access to and use of any third-party website or service is undertaken entirely at the individual’s own risk. Fidelity Father shall not be liable for any loss, damage, or consequence arising from reliance on, interaction with, or use of third-party websites or services.
Individuals are encouraged to review the privacy policies and terms of use of any third-party websites or services before providing personal data or engaging with them.
13.0 CHILDREN’S PERSONAL DATA
Fidelity Father does not knowingly collect, use, or disclose personal data relating to individuals under the age of 18 (“Children”).
Our services and website are intended for use by adults only. Children are not permitted to engage Fidelity Father’s services directly. Where personal data relating to a child is voluntarily provided by a parent or legal guardian (for example, in the context of family or relationship discussions), such disclosure is deemed to have been made with the consent and authority of the parent or legal guardian.
Fidelity Father relies on such representations in good faith. Fidelity Father does not seek, require, or encourage the disclosure of children’s personal data and advises individuals to minimise the sharing of such data unless reasonably necessary for the limited context of the engagement.
If Fidelity Father becomes aware that personal data of a child has been collected without proper consent, reasonable steps will be taken to delete or cease processing such data, subject to legal or regulatory obligations.
14.0 CHANGES TO THIS PRIVACY POLICY
Fidelity Father reserves the right to amend, modify, update, or revise this Privacy Policy at any time, at its sole discretion.
Any changes to this Privacy Policy shall take effect immediately upon publication on the Fidelity Father website, unless otherwise stated.
Continued access to the website or continued engagement of services after such changes constitutes acknowledgement and acceptance of the updated Privacy Policy.
Individuals are responsible for reviewing this Privacy Policy periodically to remain informed of how personal data is handled.
15.0 CONTACT INFORMATION AND DATA PROTECTION QUERIES
Individuals who have questions, concerns, or requests relating to this Privacy Policy or the handling of personal data by Fidelity Father may contact us using the details below.
Requests relating to access, correction, withdrawal of consent, or other data protection matters should be submitted in writing and include sufficient information to allow verification of identity and assessment of the request.
Fidelity Father will respond to data protection queries within a reasonable timeframe, subject to the complexity of the request and applicable legal requirements.
Contact Details: Email: fidelityfather@gmail.com